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Customer Services
Opening hours Telephone Hours
  • Mon - Fri: 8:30am to 6pm
  • Sat: 9am - 5pm
  • Sun closed
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.
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Category: All blogs

Buying travel insurance online
Posted on

How to buy travel insurance

in All blogs, Help, Travel guides

At a glance: Travel insurance is typically bought by providing trip details, completing a medical screening where required, and selecting a policy level that reflects your travel plans. Policies can be purchased through comparison websites, banks or directly from specialist travel insurance providers.  If you’ve started looking around for travel insurance and found yourself unsure of which option to choose, you’re not alone. Between comparison websites, bank-provided policies, specialist

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Happy couple of tourists talking while dragging their suitcases on the street.
Posted on

Best holiday destinations for couples – our top picks

in All blogs, Europe travel inspiration, Travel tips, UK travel inspiration

Sun or snow? Familiar or far-flung? Whatever shape your trip takes, some places simply lend themselves better to travelling as two. This guide brings together some of the best holiday destinations for couples. It’s informed by our experience as a travel insurer, supporting people before they go, while they’re away, and when plans change. 1.

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A woman looking out the window and enjoying the scenic view during a train journey
Posted on

Why are flights so expensive – and how to travel without flying

in All blogs, Travel guides, Travel tips, Worldwide travel inspiration

At a glance:   Cruises A straightforward way to visit several destinations in one trip. Many ships offer onboard medical facilities, step-free access and pre-planned itineraries, making them a good fit if you manage a health condition or prefer structured travel.  Rail journeys High-speed and long-distance trains offer spacious seating, predictable timetables and level boarding at many major stations. They’re often the smoothest way

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A couple taking a selfie on a cruise
Posted on

What happens if you get sick on a cruise ship?

in All blogs, Cruise holidays, Travel tips

At a glance: Cruise ships have 24/7 medical teams to treat common illnesses like seasickness, flu, and norovirus. If symptoms are serious or contagious, passengers may need cabin isolation or hospital care at the next port. Cruise travel insurance can help cover medical treatment, cancellations, cabin confinement and missed excursions.  Sun-soaked decks, stunning destinations, and

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Security officer using a metal detector on a male passenger at airport boarding gate
Posted on

Travelling with metal implants

in All blogs, Medical, Travel tips

At a glance: FAQ Answer Can I travel with a metal implant? Yes. Most people can travel safely once they’ve recovered from surgery. When can I travel after surgery? Most doctors recommend waiting 6–12 weeks after surgery to let your body heal. You may need a fit-to-fly certificate. Do metal implants set off security alarms?

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an image of a girl wearing a hat under a shade in a beach
Posted on

Our 15 best winter sun destinations: short, medium and long-haul

in All blogs, Travel tips

At a glance: Best winter sun destinations Category Destination Avg. high temperature (Dec–Mar) Flight time Hottest overall Thailand 32°C 11½ hrs direct (London) or 14–16 hrs with stopover Best short-haul Tenerife, Canary Islands 21°C North / 22.3°C South 4½ hrs direct (most UK airports) Best all-rounder Gran Canaria, Canary Islands 21°C 4½ hrs direct (Manchester,

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Woman holding luggage and checking flight time
Posted on

When to buy travel insurance

in All blogs, Travel tips

At a glance: Financial experts recommend buying travel insurance as soon as you book to protect flights, accommodation and prepaid activities. Buying early means you’re covered if something unexpected – like illness, injury, or a family emergency– forces you to cancel before you go.   You’ve confirmed your flights, packed your bags (at least in

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old couple hiking above lake lugano
Posted on

ETIAS: New EU travel rules and over-70s fee exemption explained

in All blogs, Latest travel news, Travel tips

At a glance: From late 2026, UK travellers will need to apply for ETIAS (European Travel Information and Authorisation System) travel authorisation before visiting Spain and 29 other European countries. Applications will cost €20 for adults aged 18–69, while travellers aged over 70 and under 18 are exempt from the fee. Each authorisation will be

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Depressed traveler waiting at airport, flights delays and cancellations
Posted on

Does travel insurance cover strikes?

in All blogs, Travel tips

At a glance: If airport strikes disrupt your holiday, your airline or travel provider is responsible for helping first. That means rebooking or refunding you, and covering essentials like food, drink and accommodation if your journey is delayed overnight. These protections apply even if the strike dates were announced before you booked. Avanti Travel Insurance

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People at the airport
Posted on

From pints to pilates: How Britain’s airport rituals are splitting along generational lines

in All blogs, Latest travel news, Travel tips

Here at Avanti Travel Insurance, we recently discovered that pre-flight rituals are undergoing a generational revolution. While the traditional image of grabbing a pint at Wetherspoons – regardless of the time – still holds true for some travellers, younger generations are embracing health-conscious alternatives that are reshaping airport culture entirely. As discussions around evolving travel

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